Quality Control Auditor
OPEN JOB POSTING
April 10th, 2023
Under the supervision of the Assistant Director of Occupancy and Housing Compliance, the Quality Control Auditor performs quality control reviews for compliance with HUD and Housing Authority regulations, policies, and procedures. Work may include data entry, receiving and distributing materials, answering telephones, processing work orders, maintaining files and records, mailing verifications, customer follow-up, answering questions, and generating correspondence. Performance of the duties requires excellent clerical and administrative skills, proficiency in Microsoft Office programs, and a thorough knowledge of modern office equipment.
$5,343–6,494 Monthly DOE
Essential Job Functions & Required Knowledge
Essential Job Functions
- Reviews sampling of records and files for compliance in accordance with HUD regulations and agency policy and procedures; and provide reporting to management and staff on findings.
- Responsible for review of housing program implementation, including eligibility determination and notices to participants and owners.
- Assist with preparing, reviewing data and records for Section Eight Management Assessment Program submission and financial audits.
- Prepares correspondence, memoranda, agreements, reports, etc., data management, planning, organizing, and scheduling.
- Generate program reports from the Inventory Management System (IMS)/PIH Center (PIC).
- Submit completed 50058 reports to the IMS/PIC. Identify and track errors and make corrections.
- Develops, implements, and maintains systems for maintaining electronic files and implements procedures for systematic retention, protection, retrieval, transfer, and disposal of records.
- Prepare and submit routine reports on recertification and other rental assistance activities.
- Provide technical support in areas of compliance, data collection, and analysis for housing programs.
- Complete interim, annual and new admission transactions as necessary (when assigned).
- Make recommendations to improve the processes and develop written procedures necessary to administer the functions of the HCV program in accordance with federal laws, regulations, and guidelines, and updating forms, documents, verification, and investigative procedures.
- Performs other duties as required including work in other functional areas to cover absences or relief, to equalize peak work periods of otherwise balance the workload.
Required Knowledge and Abilities
- Knowledge of local, state, and federal laws governing assisted housing programs, including resident selection, owner/resident regulations, leasing and eviction rules and regulations, maintenance policies, guidelines rules and regulations as well as the purpose, policies, administrative procedures, and regulations of the Authority.
- Knowledge of eligibility determination, housing quality standards policies and procedures, and rent calculations.
- Knowledge of standard clerical procedures, including scheduling, mail distribution, and telephone etiquette.
- Knowledge of modern office equipment including, copiers, personal computers, calculators, facsimile machines, etc.
- Ability to present ideas in a clear and concise manner, both orally and in writing.
- Ability to prepare Microsoft Word documents and forms, and Excel spreadsheets.
- Ability to learn assigned clerical tasks readily and to adhere to prescribed departmental routines.
- Ability to work effectively with customers and the general public.
- Ability to maintain clerical records.
- Ability to establish and maintain effective working relationships with co-workers, residents, HUD, and local, state, and federal officials.
- Ability to type at a rate of 40 words per minute.
Client Services – Provides timely, courteous, and quality service to an individual whether internal or external by anticipating individual needs, following through on commitments, and ensuring that our clients have been heard.
Initiative – Proactively seeks solutions to resolve unexpected challenges. Actively assists others without formal/informal direction. Possesses the capacity to learn and actively seeks developmental feedback. Applies feedback for continued growth by mastering concepts needed to perform work.
Professional Behavior – Exhibits positive, polite, courteous, honest, and conscientious behavior with all internal/external clients. Accepts responsibility for actions and adjusts behavior as appropriate.
Communication – Human Resource Manager is clear, concise, and organized in all facets of communication to fully transfer understanding. Actively listening and ability to adapt messaging. Strives to communicate information with appropriate personnel in a timely manner.
Teamwork – Actively and collaboratively participates, despite personal differences, towards a common goal. Human Resource Manager is open to innovative ideas and/or approaches. Human Resource Manager is aware of changes that impact internal and external customers and effectively communicates the impact when working as a team.
Integrity – Human Resource Manager is honest with oneself, co-workers, and clients. Stands up for what is right even in the face of opposition.
Safety Awareness – Human Resource Manager is cognizant of his/her surroundings. Follows proper safety procedures and considers the safety of self and others. Identifies, communicates, and assists in the correction of any safety concerns where appropriate.
Reliability & Judgment Human Resource Manager demonstrates sound reasoning and critical thinking by making decisions in line with established expectations. Performs work in a reliable manner that is both accurate and timely.
Minimum Education, Training, and Experience
- Graduation from an accredited two (2) year college with major coursework in Business or closely related field; preferred.
- A minimum of four (4) years of work experience performing rent calculations in a low-income housing program. Certification required.
- An equivalent combination of education, training and experience, which provides the required knowledge and abilities, may be substituted on a two for one basis.
- Must be able to operate a variety of automated office machines including computers, copiers, printers, facsimile machines, telephones, etc.
- Must be able to stoop, kneel, crawl, push, move, or carry objects or materials such as files, computer printouts, reports, calculators, office supplies, etc.
- Must be able to access a variety of housing structures.
- Must possess and maintain an applicable California Driver’s License and a driving record acceptable to the Authority’s insurance carrier. (Exceptions will be considered on a case-by-case basis)
Download, complete and submit the Housing Authority Job Application to the information below:
Human Resources Department
C/O Lynn Scott
2575 Grand Canal Blvd. Suite 200
Stockton, CA 95207
For more information about HACSJ Job Opportunities, refer to our Employment Opportunities page.