FSS Coordinator Job Posting


April 18th, 2024

Position Summary

Under the supervision of the Assistant Director of Occupancy and Housing Compliance or designee, the Family Self-Sufficiency (FSS) Coordinator is responsible for providing comprehensive case management services to Housing Choice Voucher (HCV) and Public Housing residents. Responsibilities include ensuring the program meets HUD’s Performance Measurement System, establish and maintains activities to develop, locate, and secure job openings, develop individual case plans, coordinate community resources, market programs and coordinates job resources and strategically plan outreach efforts with a focus on zero to very low- income households to increase earnings through employment; performs related duties as assigned.

Salary Range
Annually $5,547 – 6,742 (Non-Exempt)
Assistant Director of Occupancy & Housing Compliance
Due Date

Essential Job Functions & Required Knowledge

Essential Job Functions

  1. Effectively market and represent the Family Self-Sufficiency program and services to participants.
  2. Communicate effectively in both oral and written form, plan and make presentations to small groups including potential employers, business representatives, teachers, and program participants.
  3. Interact with program participants from different cultural and socioeconomic backgrounds; provide instruction and make presentations.
  4. Support residents in job searching and placement.
  5. Participate in outreach activities and events to recruit participants for the Family Self- Sufficiency Program.
  6. Collection of data and documentation necessary for program monthly reports, including new hires, community outreach, graduation, program enrollment, etc.
  7. Establish and maintain working relationships with employers, industry organizations, and public agencies to source job openings and secure employment and vocational training opportunities for clients.
  8. Strategically plan outreach efforts with a focus on zero to very low-income households to increase earnings through employment income.
  9. Evaluate individual’s background, skills, and interest and matches potential job openings or training programs.
  10. Facilitate and prepare clients for interview and entry into the workforce.
  11. Conduct necessary follow-up after program enrollment.
  12. Research Internet, newspapers, agencies, and other resources for job leads.
  13. Collect data from employers including job requirements and skills; matches job skills with applicant qualifications and refers qualified applicants to employers.
  14. Keeps updated information regarding job fairs and Internet resources.
  15. Plans, develops, and monitors goals and objectives of the FSS program.
  16. Coordinate services with participants and local social service agencies including reviewing the status of cases, resolving problems, and maintaining accurate case records of services provided.
  17. Coordinate, participate, develop, and oversee services provided by community- based organizations, including services provided through the agency’s resource centers and community activities.
  18. Coordinate activities with Resident Councils.
  19. Assess individual participant needs and established services and training plans, which enable the participant to achieve self-sufficiency.
  20. Oversee the monetary management, employment and home ownership workshops and trainings, including scheduling classes and coordination with community partners.
  21. Develop a Contract of Participation for each participant and monitor participants at least monthly to evaluate their success toward achieving goals and objectives.
  22. Assist in establishing and monitoring escrow accounts for participants.
  23. Develop and maintain a Program Coordinating Committee of participating community agency representatives.
  24. Develop marketing materials, conducts outreach, and plans and facilitates training and orientation to ensure program participation levels are satisfactory.
  25. Develop partnerships with educational and occupational institutions and the local business community.
  26. Provide and/or assist with public presentations regarding the FSS program and its participants to service clubs and other public forums, as requested.
  27. Perform other duties as required including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload.

Minimum Education, Training, and Experience

  1. Graduation from an accredited two (2) year college with major coursework in Social Services and/or closely related field preferred.
  2. Minimum of four (4) years of professional experience in Social Services and/or Case Manager.
  3. An equivalent combination of education, training, and experience, which provides the required knowledge and abilities, may be substituted on a two for one basis.

Additional Requirements

  1.  Must be able to operate a variety of automated office machines including computers, copiers, printers, facsimile machines, telephones, etc.
  2. Must be able to stoop, kneel, crawl, push, move, or carry objects or materials such as files, computer printouts, reports, calculators, office supplies, etc.
  3. Must possess and maintain an applicable California Driver’s License and a driving record acceptable to HACSJ’s insurance carrier. (Exceptions will be considered on a case-by-case basis.)
  4. May be required to attend meetings after normal business hours.
  5. Job assigned location may vary. Must be able to travel

Behavioral Competencies

Client Services — Provides timely, courteous, and quality service to an individual whether internal or external by anticipating individual needs, following through on commitments, and ensuring that our clients have been heard.

Initiative — Proactively seeks solutions to resolve unexpected challenges. Actively assists others without formal/informal direction. Possesses the capacity to learn and actively seeks developmental feedback. Applies feedback for continued growth by mastering concepts needed to perform work.

Professional Behavior — Exhibits positive, polite, courteous, honest, and conscientious behavior with all internal/external clients. Accepts responsibility for actions and adjusts behavior as appropriate.

Communication — Employee needs to provide clear, concise, and organized communication to fully transfer understanding of programs and responsibilities. Actively listens and ability to adapt messaging. Strives to communicate information with appropriate personnel in a timely manner.

Teamwork — Actively and collaboratively participates, despite personal differences, towards a common goal. Employee is open to new ideas and/or approaches. Employee is aware of changes that impact internal and external customers and effectively communicates the impact when working as a team.

Integrity — Employee is honest with oneself, coworkers, and clients. Stands up for what is right even in the face of opposition.

Safety Awareness — Employee is cognizant of his/her surroundings. Follows proper safety procedures and considers the safety of self and others. Identifies, communicates, and assists in the correction of any safety concerns where appropriate.

Reliability & Judgment — Employee demonstrates sound reasoning and critical thinking by making decisions in line with established Agency expectations. Performs work in a reliable manner that is both accurate and timely.

To Apply

Download, complete and submit the Housing Authority Job Application to the information below:

Human Resources Department
C/O Corina Marquez
2575 Grand Canal Blvd. Suite 220
Stockton, CA 95207

For more information about HACSJ Job Opportunities, refer to our Employment Opportunities page.

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