Complaint Procedure and Form
Complaint Procedure
Thank you for reporting this information. The Housing Authority of the County of San Joaquin will respond promptly to complaints from program applicants, participants, owners, and members of the public. All personal information you choose to divulge will be kept confidential.
Matters of immediate health or safety concern may be submitted in person or via telephone at (800) 855-7100
Complaints from Program Applicants and Participants
(Families and Property Owners)
Complaints received from families or owners due to the action or inaction of the Housing Authority will be referred to the appropriate staff person. If a complaint is not resolved, it will be referred to a Supervisor. If the complaint is still not resolved, it will be referred to the appropriate Department Director.
Complaints from the General Public
Complaints from the general public regarding the Authority, employees of the Authority, program applicants, participants, and property owners will be referred to the respective Department Director.
Complaint Form
All personal information that you choose to divulge will be kept confidential.
